FAQ
HOW DO I CANCEL MY ORDER?
We apologize, but we cannot make changes, adjustments, or cancellations to an order after it has been packed for shipping or is on its way to you. We may still be able to help, though! Just contact customer service at customerservice@surf-style.com.
WHERE DOES SURF STYLE SHIP?
- Street addresses, P.O. Boxes (please check box during checkout) and Military APO/FPO address
- All 50 states including the District of Columbia (excluding all US Territories)
WHEN WILL MY ORDER BE SHIPPED?
We do our best to process orders as quickly as possible. Orders placed Monday through Friday are shipped within 48 hours. Orders placed over the weekend are usually shipped Monday. If you need your order to go out the same day you place it, please place your order before noon ET using an expedited service (excludes Saturday, Sunday and Holidays).
WHERE SHOULD I SEND A RETURN OR EXCHANGE?
Please see our Returns Page.
CAN I GET SOME FREE STICKERS AND POSTERS?
We can definitely send you some free stickers. Just become a member by emailing info@surf-style.com with the subject line "Stickers". Be sure to include your mailing address!
WHO DO I CONTACT TO BECOME A VENDOR?
If you are interested in becoming a Surf Style vendor, please email info@surf-style.com
HOW CAN I MAKE A FLOWRIDER RESERVATION?
You can make a FlowRider reservation by contacting the Surf Style in Clearwater Beach, Florida. Stop by, give it a try and catch a wave, and a whole lotta fun.
CAN I HAVE A FLOWRIDER PARTY?
Certainly! Please contact the Surf Style in Clearwater Beach, Florida for reservations.
HOW DO I CANCEL MY ORDER?
Please contact customer service at 888-SURF-STYLE. An order cannot be canceled if it has already been packed for shipping or is on its way to you.
PRESS INQUIRIES?
Please direct all press inquiries to info@surf-style.com.
DON’T SEE YOUR QUESTION?
Call us at 888-SURF-STYLE or email us at info@surf-style.com.